SHIPPING & RETURNS


SHIPPING

ALL GARMENTS ARE READY TO SHIP IN 3-5 BUSINESS DAYS. IF WITHIN THE UNITED STATES, PACKAGES WILL BE SENT VIA USPS OR UPS. INTERNATIONAL PACKAGES WILL SHIP WITH UPS. ONCE SHIPPED, YOU WILL RECEIVE A CONFIRMATION EMAIL INCLUDING YOUR TRACKING NUMBER. FOR INTERNATIONAL PACKAGES, PLEASE ALLOW 7-10 BUSINESS DAYS FOR YOUR ITEMS TO ARRIVE. DOMESTIC (U.S.) PACKAGES DELIVER WITHIN 3-5 BUSINESS DAYS. 

ALL ITEMS ARE SHIPPED WITH DELIVERY DUTIES UNPAID. CUSTOMS, DUTIES, AND TAXES ARE NOT INCLUDED IN THE ITEM RETAIL PRICE OR SHIPPING COST. UNFORTUNATELY, WE CANNOT BE HELD RESPONSIBLE FOR CUSTOM DUTIES OR TAXES THAT NEED TO BE PAID IN YOUR COUNTRY. BY PLACING AN INTERNATIONAL ORDER, YOU AGREE TO PAY ANY APPLICABLE CUSTOMS, DUTIES, OR TAXES APPLICABLE TO YOUR COUNTRY. 

WE PROUDLY OFFER FREE SHIPPING IN THE UNITED STATES AND FREE INTERNATIONAL SHIPPING ON ORDERS OVER $300. 

RETURNS

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR ITEM(S), WE GLADLY ACCEPT RETURNS WITHIN 14 DAYS OF RECEIVING YOUR ITEM(S), FOR A FULL REFUND OR STORE CREDIT OF THE RETAIL PRICE. UNFORTUNATELY, ORIGINAL SHIPPING COSTS CANNOT BE REFUNDED (IF INTERNATIONAL).

TO COMPLETE A RETURN, PLEASE EMAIL INFO@TOUJOURS.TV. THE RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND IN ORIGINAL PACKAGING. FOR U.S. CUSTOMERS, PLEASE EMAIL INFO@TOUJOURS.TV TO RECEIVE YOUR RETURN SHIPPING LABEL. INTERNATIONAL CUSTOMERS MUST PROVIDE THEIR OWN SHIPPING LABEL. PLEASE PACKAGE THE ITEM, PLACE THE RETURN FORM INSIDE THE PACKAGE. 

UPON RECEIPT OF YOUR RETURN PACKAGE, ITEM(S) WILL BE INSPECTED AND A REFUND OR STORE CREDIT WILL BE APPLIED BACK TO YOUR ORIGINAL METHOD OF PAYMENT WITHIN 3-7 BUSINESS DAYS. 

DEPUIS TOUJOURS IS NOT RESPONSIBLE FOR LOSS OR DAMAGE TO YOUR RETURN PACKAGE.

FOR FURTHER ASSISTANCE OR QUESTIONS ABOUT RETURNS PLEASE CONTACT INFO@TOUJOURS.TV AND WE'LL GLADLY ASSIST YOU.